Litigation Response as Wedge in IT Issues

Let’s say you have litigation response that the legal department has mandated. It becomes clear that the overall cost to outsource the discovery of self-organized content repositories with limited metadata and historical changes in metadata values, let alone file shares and email, is staggering.

The Legal Hold project revealed issues in many other areas of the company, namely that there was no central data management architecture, records management was not automated enough, and central governance of the embedded IT groups was ineffectual.

In this case, the Early Case Assessment was controlled by outsourced personnel instead of an automated tool. The mandate acted as a wedge that opened up the heart of the issues that almost every enterprise has to some degree: namely the lack of coherent standards which span all applications and are well understood and governed.